# Thology | AI readiness questions

Use these questions with the owner of one specific workflow. Mark answers as known, uncertain, or needing work.

## Purpose and value
1. What exact task should AI prepare or perform?
2. What recurring business problem does this address?
3. What is the current volume, effort, quality, and elapsed time?
4. Which result would justify the operating cost?

## Information and knowledge
5. Which records and documents does the task require?
6. Is the source of truth clear for each record?
7. Are business rules documented and current?
8. Who owns the guidance and updates it?
9. Can we obtain representative test cases without unnecessary sensitive data?

## Access and actions
10. Which tools and records may the agent access?
11. Which fields may it update?
12. Which actions require a person's approval?
13. What must it never decide or execute?
14. Who can grant, review, and revoke access?

## Review and quality
15. Who reviews ambiguous or consequential cases?
16. What evidence does that reviewer need?
17. How will corrections and decisions be recorded?
18. What quality threshold must be met before launch?
19. How will completed work be sampled after launch?

## Operation and recovery
20. What happens if an integration or model is unavailable?
21. Who owns the exception queue?
22. How will duplicated or failed actions be detected and recovered?
23. What monitoring, support, and response arrangements are needed?
24. Who reviews usage, quality, cost, and business outcomes?

## The decision
- What is ready now?
- What must be improved first?
- What should remain a human task?
- What is the smallest useful first release?
- Who owns the next step?

Prepared by Thology. This is a discussion guide; a workflow-specific assessment determines appropriate controls and requirements.